When viewing charts on a dashboard, you may see a message indicating that the data has been downsampled.
When does this happen?
This occurs when a chart's dataset contains several hundred or more data points, prompting the system to automatically sample the data and display fewer points on the chart.
Why is the data downsampled?
Downsampling is a standard practice that helps avoid overplotting—when displaying a very large dataset, which can leave a chart cluttered or unreadable—and maintains the speed and performance of a dashboard, all without sacrificing the ability to interpret trends or discern key insights.
Can I control this?
To avoid downsampling, you can reduce the time range of your dashboard to limit the amount of data displayed. If you have dashboard edit permissions, you can also pre-filter the data or adjust the chart's aggregation settings to better suit the dataset you want to plot—ensuring clarity without losing important detail.
If you do not have permission to edit your dashboards, please contact your Customer Success Manager for assistance.