Frequently Asked Questions
      Back to home
      1. Knowledge Base
      2. General
      3. Frequently Asked Questions

      What is the administrative username and password for the MacBook?

      Administrative usernames and passwords are required to download macOS updates, or to change System Preferences on the MacBook. Follow the steps below to obtain your credentials.

      Please contact your Customer Experience Manager or email success@spartascience.com with the subject line, "MacBook Admin Credentials Request".